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Customer Service

Under the guidance of "all customer centered" service concept, Wenjie CNC numerical control efforts will be implemented, and constantly strive to improve our service level. After-sales service has been the most concerned about the topic of users. My domestic company offices throughout the country, improve the service network can guarantee the timeliness of services; we have strict service requirements and improve the monitoring means to control the quality of service.

The services we provide include:

Pre sales consultation, to provide customers with economic and reasonable consumption plan,
To provide customers with free technical advice, timely and effective after-sales service.

Our service commitment is:

One year free warranty, life-long paid service
7X24 hours service phone
7X24 hour network technology support
Lifetime technical support, completely solve your worries!

Our advantage lies in:

Service outlets throughout the country, to provide technical services, maintenance and user guidance in a timely manner.

Technical support hotline: 24 hours to solve the problem of customer use, to provide customers with a full range of services.

Technical support web site: the establishment of online customer service and feedback platform to solve difficult problems in a timely manner, to provide customers with reliable technical support.

Service hotline: +86 138 1596 5809

Advisory hotline: +86 523 8666 3100